FAQs FAQs TextMonday – Friday9am – 5pm EST +1 631-970-4143 ChatMonday – Friday9am – 5pm ESTStart ChattingEmailAvailable 24/7support@tenthousand.cc FAQs Frequently Asked Questions Returns & Exchanges How do I return or exchange? What are your return, exchange and refund policies for US Customers? How do I initiate a return or exchange for an item I received as a gift? Can I combine multiple returns using one label? Order & Shipping Information Can I cancel or change my order? Can I change my address? How do you ship your orders? Where Is My Order? See more Canada Who handles your shipping to Canada? Tracking Your International Order (Canada) Are international orders eligible for returns or exchanges? Product & Sizing Information How do I find the right fit? The item I want is out of stock. How do I wash my Ten Thousand gear? Do Your Products Contain PFAS? See more Account Where can I find my order history? How do I access my account and order history? Do you have a wholesale or custom order program? How do I unsubscribe from marketing communications? Payment & Savings Information Why is my discount code not working? Can I use multiple discount codes or a promotion and a discount? Do you have a military discount? Do you have a loyalty program? See more Other Questions What is your Gift with Purchase Promotion? What is your Holiday return and exchange policy? Do you have any physical locations? How can I contact the support team? See more results
